Welcome to FAQ's Section

This is the place we try to provide answers to industry questions. If you have a question not found on the page below please use the form at the bottom of the page and we will endeavour to provide you with the answer.

What is that abbreviation?


Here is a glossary of common abbreviations used in the our TEO sector and that can be found in AECTP documentation.

What are the minimum workplace requirements?

Workplace Health and Safety

Pre-hospital Emergency Care and First Aid for the Workplace

What are the requirements for Refresher training?

Refresher and Revalidation Courses
  • The student’s workplace certificate should be renewed every 2 years however there is a maximum grace period of 3mths from date of certificate – no exceptions.
  • To ensure the learner’s certificate expiry is within the 2yrs 3mths timeframe the First Aid training provider is to sight the learner’s certificate (or copy of their certificate) or have verified this information from their current electronic systems.

How do I find information about NZQA first aid unit standards?

First Aid Unit Standards

Information can be found at NZQA's First Aid Training Requirements for tertiary education organisations (TEOs).  This document outlines key information for quality systems for all first aid training providers in New Zealand.

Is the provider an affiliated member of Association Emergency Care Training Providers (AECTP)?

AECTP Membership

AECTP is an association of providers who promote quality training provision and members must agree to the association rules, sign a code of ethics and have at least a double confident NZQA External Evaluation Review (EER) listed on the NZQA website (see the What about TEO's and PTE's question).

Are the Instructors/Tutors qualified?

Consent and Moderation Requirement

Instructor qualifications and ongoing professional development and training needs to be appropriate to the course they are instructing and as stated in Criterion 3: Staff selection, appraisal and development of the Consent and moderation requirements (CMR 121).

What is the definition of a domestic student in NZ?


The definition of domestic student is clarified as below for schools and further education institutions.

Definition for schools

The list of class or description of foreign nationals enrolled at schools who are required to be treated as if they are not international students was updated in 2013. 

Go to the New Zealand Gazette notice - The Education (Domestic Students) Notice 2013. Email enquiries.national@education.govt.nz or phone +64 4 463 8000 and ask to speak to someone about eligibility to enrol in New Zealand schools as a domestic student.

Definition for tertiary

Section 159 of the Education Act 1989 defines a domestic student as:

  • A New Zealand citizen
  • The holder of a residence class visa granted under the Immigration Act 2009
  • A person of a class or description of persons required by the Minister, by notice in the Gazette, to be treated as if they are not international students.

The following classes of persons are required by the Minister to be treated as if they are not international students:

  • A person who has a letter from the Protocol Division of the New Zealand Ministry of Foreign Affairs and Trade confirming that he or she is for the time being entitled to any immunity from jurisdiction by or under the Diplomatic Privileges and Immunities Act 1968 or the Consular Privileges and Immunities Act 1971 for the current academic year, until the end of the year in which that status expires.
  • A person who has made a claim to be recognised as a refugee or a protected person in accordance with Part 5 of the Immigration Act 2009, and who is the holder of a valid temporary visa.
  • A person who has been recognised as a refugee or a protected person in accordance with Part 5 of the Immigration Act 2009, and whose application for residence is being processed.
  • A person who is in New Zealand to study under a New Zealand Government approved exchange programme at a tertiary education provider.
  • A person who is enrolled in a Doctor of Philosophy programme at a New Zealand university.
  • A person who is enrolled at a tertiary education provider for the purpose of participating in industry training funded under the Industry Training Act 1992.

Further information
Definition of a domestic student          MINISTRY OF EDUCATION WEBSITE            www.education.govt.nz

What is the correct First Aid procedure treatment for Choking when alone?

Alone and Choking?

A Foreign Body Airway Obstruction (FBAO) is a life-threatening emergency. The principle of treatment is to clear the object by enabling the person to cough forcefully. Where the obstruction is partial the person should keep coughing until the object is cleared.  When people cannot cough for themselves they need assistance to cough. 

The clinical data on choking management is largely retrospective and anecdotal. Chest thrusts, abdominal thrusts or back blows can be effective in assisting an individual to cough and relieving FBAO in conscious adults and children. Life-threatening complications associated with use of abdominal thrusts have been reported in a number of case  reports. Therefore, in New Zealand and Australia, the use of abdominal thrusts in the management of FBAO is not recommended and, instead back blows and chest thrusts should be used. Approximately half of cases of airway obstruction are not relieved by a single technique and the likelihood of success is increased when combinations of back blows and chest thrusts are used. These techniques should be applied in rapid repeated sequence, five back blows then five chest thrusts, until the obstruction is relieved. Each back blow and chest thrust is an individual action delivered to relieve the obstruction. The rescuer should check to see if the obstruction has been relieved after each delivery.

If the person becomes unresponsive a finger sweep can be used if solid material is visible in the airway. An ambulance should be called and CPR started. With CPR, attempting ventilation may get air past the obstruction.  This not only gets oxygen into the person’s lungs but also provides a volume of air to enable the obstruction to be expelled with the next chest compression.

There is even less evidence to inform a guideline regarding the management of choking when a person is alone and  unable to breath. It is reasonable, even though unable to speak when choking, to call an ambulance so help is on the way. Other resuscitation councils in the world continue to recommend to attempt to enable an effective cough by the person thrusting their abdomen against a chair back, bench top, or railing and repeating until the object is dislodged. In the absence of any evidence of an effective substitute this advice also seems reasonable and the only alternative in the circumstance.

Abdominal thrusts can be painful and even cause injury so should only be used in actual emergencies, when it is certain that the person is choking. 

By Kevin Nation, Chief Executive, New Zealand Resuscitation Council

What are the specific industry course requirements?

Course Requirements

Does the course meet the outline in the Worksafe First Aid at Work guidelines?

Does the course fully meet the NZQA first aid training requirements?

Course Training Hours

NZQA have rules regarding minimum duration for training and assessment:

6400, 6401 and 6402 a minimum of 12 hours training and assessment;

6401 and 6402 a minimum of 8 hours training and assessment

For refresher training, where the learner’s certificate must be no older than two years and three months from date of issue, a minimum of six hours training and assessment.

See pages 11 & 12 of the Skills Org First Aid as a Life Skill - Training Requirements for Quality Provision of Unit.

What is involved with course assessment?

Assessment Process

Good practice assessment: Key indicators and specific guidelines for assessment of First Aid unit standards clearly outlines the assessment requirements for the first aid unit standards.  

How do you know a training provider is delivering quality training?

Delivery of Quality Training

The training provider would be registered and accredited with a NZQA provider number. You can use NZQA's search engine to find registered and accredited first aid training  providers, their category status and NZQA's EER reports

To ensure quality first traning where a training provider is not NZQA registered or accredited it is important to:  a) view their written agreement with a registered, accredited training provider (i.e. have their own NZQA provider number) and b) view their supporting letter from NZQA approving an arrangement for delivery

What about TEOs and PTEs?

Tertiary Education Organisations 

Is training provider a registered Private Training Establishment (PTE) or other?

Has the PTE received an external evaluation review (EER) undertaken by NZQA which rates them as a Category 1 or Category 2 training provider?

 The Provider Categories are:

Category 1: providers with two Highly Confident judgments from EER, or Highly Confident in educational performance and Confident in capability in self-assessment.

Category 2: providers with two Confident judgements, or Highly Confident in self-assessment, and Confident in educational performance.

Category 3: providers with Not Yet Confident judgements.

Category 4: providers with Not Confident judgements.

What do we need to consider for Learner Health, Safety and Wellbeing?

Health, Safety and Wellbeing

Learner Health, Safety and Wellbeing is an important issue for our industry due to the requirements to demonstrate scenarious.  Click here for our guideline.

How can we manage EER Costs?

EER Costs

  • Prepare a full analysis of your self-assessment findings, which ideally should be aimed at answering the 6 KEQs, and refer to the evidence you have used to reach your conclusions.
  • Have your evidence (documents, achievement records, assessment examples, moderation of your assessment, ITO external moderation letters, meeting minutes, survey responses, programme reviews, feedback from or input from sector peak bodies (eg Resuscitation Council) and analysis of all this available and ideally tagged to illustrate, or provide examples to support the interviews/conversations we will have with you when we visit you onsite.
  • Have a list of past graduates and other stakeholders with contact details ready for our onsite visit, as we’ll need to phone them, or meet face to face as appropriate.
  • In other words, if you know your business very well and have the supporting evidence there, provide a well-evidenced, convincing and plausible argument about your educational performance, illustrated through your effective self-assessment practices, and evidence of ongoing improvement, then the EER will be efficient, shorter, and less expensive, than otherwise.
  • What are micro-credentials?


    NZQA has released the recognition of micro-credentials within New Zealand’s education and training system.  The new Rules will be able to offer a broad variety of quality assured short courses where credentials (such as in building, biosecurity, technology etc) which will be mostly driven by industry, can be uploaded and will provide pathways to new roles and jobs.  Micro-credentials may be owned delivered by international and New Zealand organisations which lay outside the regulated jurisdiction and the Training Scheme Rules 2012. TEO approvals can be gained using amended Training Schemes Rules by late August. Approved micro-credentials will be listed on the NZQF so they can be recorded on the learners NZQA Record of Achievement.

    Micro-credentials are subject to the same requirements as training schemes or assessment standards and will also be required to:

    • be 5 – 40 credits in size
    • have strong evidence of need from employers, industry and/or community
    • not duplicate current quality assured learning approved by NZQA
    • be reviewed annually to confirm they continue to meet their intended purpose. 

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